New Procedures for Negative Lunch Balances

Norfolk Public Schools will follow the procedures listed when a student's breakfast and lunch account falls below $0 and becomes a negative balance.  These procedures fall within the specifics of District Policy 3571.  

*An automated phone call and e-mail will be sent to the student's contact information informing the guardian(s) that their student's account is now in the negative.

*If a student's account reaches a $10 or more negative balance, an automated phone call and e-mail will be sent to the student's contact information informing the guardian(s) and additional contact by the student's school will also occur.

*If a student's account reaches a $20 or more negative balance, additional charges will be suspended until the entire negative balance is cleared.  An automated phone call, email, and additional contact by the student's school will occur.  Students who have accounts in this status will still have the option of bringing a sack lunch or will be offered an alternative meal by the school.  This still allows the students to receive a lunch each school day and not be forced to go without.  Alternative meal charges will not be assessed against the student's account.